FAQs

What does unlimited website edits mean?

Unlimited edits means that we will make any updates to your website within 2 business days of your request. This can range from adding new photos to a gallery, updating images on an existing page, and text updates such as changing service descriptions and adding a blog post to your blog. The only requirement is that the page or functionality already exists.

What does unlimited website additions mean?

Unlimited website additions means that we will work with you to meet your marketing and business goals. We will build new pages as you need them. The only limitation is time!

Why is time a limitation?

Time is our only limitation for website additions because we are a small team and want to treat our clients fairly. We will work on requests in the order they come in and provide you with a timeline for when you can expect your request to be completed.

Can I cancel at any time?

Yes and no.

If we are hosting your website, and you cancel before your 24th full payment (or the equivalent) we will retain your website and turn over your domain wherever you would like to take it. After 24 payments, we will transfer everything over to you in a file format that is easy to import into a new WordPress instance for you to take over your whole website.

If you are hosting your website and you cancel your subscription before your 12th full payment (or the equivalent), we will invoice you for the remainder of the 12 payments and temporarily take down your website until that invoice is paid.

How long does it take to create a new website?

Every project is different, but we aim to launch your website between 1 and 3 months after getting started.

Where will my website be hosted?

To make things easier on our clients, we handle hosting for you. This way, you only have one person to reach out to in case of questions or issues.

What if I already pay for hosting?

Our goal is to make your life easier, so we advise you to close your hosting account, if that is possible, so that you only have to reach out to us for all of your online problems rather than having to determine the right people to talk to about certain issues that may arise.

If you must keep hosting your website, then we will work with you still but at an increased rate and can’t guarantee anything when it comes to up-time and fixing hosting issues as we may not be familiar with your host.